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How do I proceed if I've received a faulty item?
How do I proceed if I've received a faulty item?

If there is an issue with the item you ordered, please reach out to us by sending an email to [email protected], and we will look into it for you.

When you contact us, please include your order number and photographs of the item. Keep in mind that items damaged due to normal wear and tear, accidental damage, or misuse will not be considered faulty. Your statutory rights are not affected by this policy.

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What is the processing time for issuing a refund?
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What is your return policy?